calleo

Privacy Policy

Last updated: March 2026

1. Data Controller

Calleo

Höfliweg 30, 8055 Zürich, Switzerland

Email: info@calleo.app

2. Data We Collect

Pilot application form: email address, company name, and language preference.

Account data (for registered users): email, name, and authentication credentials managed by Supabase Auth.

Usage data: session metadata, project data, camera frames, and voice recordings processed during active coaching sessions.

Technical data: IP address, browser type, and device information for security and service operation.

3. Purpose of Processing

To communicate about the pilot program and product updates.

To provide the Calleo platform services (AI coaching, documentation, quality verification).

To improve our product and services.

We do not sell personal data to third parties.

4. Third-Party Processors

Vercel Inc. (USA) — hosting and deployment.

Supabase Inc. (USA) — database, authentication, and file storage.

OpenAI Inc. (USA) — AI vision and language analysis, tender extraction, and text embeddings.

ElevenLabs Inc. (USA) — text-to-speech audio generation and batch speech-to-text transcription.

All processors are bound by data processing agreements. Data transfers to the USA are governed by appropriate safeguards.

5. Data Retention

Pilot lead data is retained until the pilot program concludes or until you request deletion.

Account and project data is retained as long as your account is active.

Session data (camera frames, audio) is processed transiently and not stored permanently unless saved as part of project documentation.

6. Cookies

We use essential cookies for authentication and session management only. We do not use tracking or advertising cookies.

7. Your Rights (Swiss FADP)

Under the Swiss Federal Act on Data Protection (FADP), you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to data processing

• Request data portability

To exercise these rights, contact us at info@calleo.app. We will respond within 30 days.

8. Changes

We may update this policy from time to time. Material changes will be communicated via email to registered users.